Nederlands (Nederland)
Customer Service
Sales
Do you have a question about your order or other MakerPoint products or services? Contact us at:
T:Â +31 85 018 7407M: sales@makerpoint.nl
Support
Each 3D printer or 3D scanner is sold with warranty according the manufacturer terms (see our Terms and conditions page). MakerPoint offers you much more in the form of MakerCare Services Plans and trainings. MakerCare Service Plans give you access to our team of experts for technical support, training and maintenance & repair. You can find more info here.If you have a warranty issue or a MakerCare Service Plan and technical question about a product, please contact our support team by Creating a support ticket. Our Support Team will send you a response within one working day.
If you don't have a MakerCare Service plan yet and wish to purchase one please contact our sales team or go directly to the product pages here to purchase a plan.
Manufacturer Support pages
Our Partners UltiMaker, Formlabs and Raise3D have excellent support page where you can find a information about machine usage, maintenance and troubleshooting. So if you don't have a MakerCare Service Plan and your issue is not warranty related, please look there for support:Delivery or Pick-up options (online orders)
Delivery
The table below gives you an overview of the prices for Handling & Shipping for delivery.| Country | Order amount below € 100,- excl. VAT (€ 121,- incl. Dutch VAT) | Order amount over € 100,- excl. VAT (€ 121,- incl. Dutch VAT) | Max. weight (kg) |
|---|---|---|---|
| Netherlands | € 6,57 excl. VAT (€ 7,95 incl. VAT) | Free | 23 |
| Belgium | € 10,- excl. VAT (€ 12,10 incl. VAT) | Free | 23 |
| Germany | € 10,- excl. VAT (€ 12,10 incl. VAT) | Free | 23 |
| Luxembourg | € 19,64,- excl. VAT (€ 23,76 incl. VAT) | € 19,64,- excl. VAT (€ 23,76 incl. VAT) | 10 |
|
| € 32,78,- excl. VAT (€ 39,66 incl. VAT) | € 32,78,- excl. VAT (€ 39,66 incl. VAT) | 20 |
|
| € 45,92,- excl. VAT (€ 55,56 incl. VAT) | € 45,92,- excl. VAT (€ 55,56 incl. VAT) | 30 |
Pick-up
It's possible to choose pick-up at MakerPoint Arnhem during check-out. Please note that orders have to be completely processes and paid for. It's not possible to pay for an order at pick-up. Please contact us to tell us when you plan to pick-up your order.oTHER
Do you have a non sales or support related question? Contact us at:
T: +31 85 018 7407Â
- M: info@makerpoint.nl
Customer Service
Sales
Do you have a question about your order or other MakerPoint products or services? Contact us at:
T:Â +31 85 018 7407M: sales@makerpoint.nl
Support
Each 3D printer or 3D scanner is sold with warranty according the manufacturer terms (see our Terms and conditions page). MakerPoint offers you much more in the form of MakerCare Services Plans and trainings. MakerCare Service Plans give you access to our team of experts for technical support, training and maintenance & repair. You can find more info here.If you have a warranty issue or a MakerCare Service Plan and technical question about a product, please contact our support team by Creating a support ticket. Our Support Team will send you a response within one working day.
If you don't have a MakerCare Service plan yet and wish to purchase one please contact our sales team or go directly to the product pages here to purchase a plan.
Manufacturer Support pages
Our Partners UltiMaker, Formlabs and Raise3D have excellent support page where you can find a information about machine usage, maintenance and troubleshooting. So if you don't have a MakerCare Service Plan and your issue is not warranty related, please look there for support:Delivery or Pick-up options (online orders)
Delivery
The table below gives you an overview of the prices for Handling & Shipping for delivery.| Country | Order amount below € 100,- excl. VAT (€ 121,- incl. Dutch VAT) | Order amount over € 100,- excl. VAT (€ 121,- incl. Dutch VAT) | Max. weight (kg) |
|---|---|---|---|
| Netherlands | € 6,57 excl. VAT (€ 7,95 incl. VAT) | Free | 23 |
| Belgium | € 10,- excl. VAT (€ 12,10 incl. VAT) | Free | 23 |
| Germany | € 10,- excl. VAT (€ 12,10 incl. VAT) | Free | 23 |
| Luxembourg | € 19,64,- excl. VAT (€ 23,76 incl. VAT) | € 19,64,- excl. VAT (€ 23,76 incl. VAT) | 10 |
|
| € 32,78,- excl. VAT (€ 39,66 incl. VAT) | € 32,78,- excl. VAT (€ 39,66 incl. VAT) | 20 |
|
| € 45,92,- excl. VAT (€ 55,56 incl. VAT) | € 45,92,- excl. VAT (€ 55,56 incl. VAT) | 30 |
Pick-up
It's possible to choose pick-up at MakerPoint Arnhem during check-out. Please note that orders have to be completely processes and paid for. It's not possible to pay for an order at pick-up. Please contact us to tell us when you plan to pick-up your order.oTHER
Do you have a non sales or support related question? Contact us at:
T: +31 85 018 7407Â
- M: info@makerpoint.nl