MAKERCARE SERVICE PLANSWith MakerCare Service Plans, we'll make sure you can print without a hitch.
MakerPoint is a certified service partner of Ultimaker, Raise3D, miniFactory and Formlabs.
We also offer a wide range of hardware, software, maintenance and support, and various training courses. We are happy to help you choose, for more information contact one of our experts in your area.
To make it as easy as possible for you, MakerPoint offers two service variants called MakerCare: Standard and Premium.
MakerCare service plans can include the following services:
- Priority helpdesk during business hours via phone, Teams, ticket system
- Online startup training in first year
- On-site startup training in first year
- Warranty repair on a carry-in or ship-in basis in original packaging
- Repair under warranty on site Servicing at start of period on basis of carry-in or shipment in original packaging from second year onwards
- Servicing at start of period on site from second year onwards
- Extended warranty according to manufacturer's conditions from second year onwards
- 10% discount on MakerPoint private label filaments
Interested in the trainings as well?