Shipping & Returns

MakerPoint products are shipped globally. In the BeNeLux and Germany, shipping is free on orders over € 50 and € 6,95 (ex. VAT), or more depending on your country, for smaller orders. Orders placed before 16:30 are shipped out the same day. If for some reason your order will ship later, you will be notified on the product and/or checkout page.

Shipping times vary per country. Once your order has shipped, you can expect to receive your package in approximately:

  • Netherlands: 1 business day
  • Belgium, Germany: 2-3 business days
  • France, UK: 2-4 business days
  • Most other EU countries: 3-7 business days
  • United States: 5-7 business days
  • Other non-EU countries: 5-12 business days or more

Note: You may need to pay additional import taxes and/or fees upon receiving your order in some non-EU countries.

Returning your Order

If you're not happy, we're not happy. That's why you're free to return your order within 14 days of receiving it for any or no reason. We will provide you with a full refund as soon as we've received and cleared your return shipment. 

In order to process your return smoothly, we kindly request you to include the old packingslip. We will process your refund after receiving your package. We try to make this process very easy and fast. Please note that we can not accept returns of products that have been used/damaged/etc.

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