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Customer Service

Sales

Do you have a question about your order or other MakerPoint products or services? Contact us at:

  • T: +31 85 018 7407 

  • M: sales@makerpoint.nl

Support

Each 3D printer or 3D scanner is sold with warranty according the manufacturer terms (see our Terms and conditions page). MakerPoint offers you much more in the form of MakerCare Services Plans and trainings. MakerCare Service Plans give you access to our team of experts for technical support, training and maintenance & repair. You can find more info here.
  • If you have a warranty issue or a MakerCare Service Plan and technical question about a product, please contact our support team by Creating a support ticket. Our Support Team will send you a response within one working day.

  • If you don't have a MakerCare Service plan yet and wish to purchase one please contact our sales team or go directly to the product pages here to purchase a plan.

Manufacturer Support pages

Our Partners UltiMaker, Formlabs and Raise3D have excellent support page where you can find a information about machine usage, maintenance and troubleshooting. So if you don't have a MakerCare Service Plan and your issue is not warranty related, please look there for support:

oTHER

Do you have a non sales or support related question? Contact us at:

  • T: +31 85 018 7407 

  • M: info@makerpoint.nl

Customer Service

Sales

Do you have a question about your order or other MakerPoint products or services? Contact us at:

  • T: +31 85 018 7407 

  • M: sales@makerpoint.nl

Support

Each 3D printer or 3D scanner is sold with warranty according the manufacturer terms (see our Terms and conditions page). MakerPoint offers you much more in the form of MakerCare Services Plans and trainings. MakerCare Service Plans give you access to our team of experts for technical support, training and maintenance & repair. You can find more info here.
  • If you have a warranty issue or a MakerCare Service Plan and technical question about a product, please contact our support team by Creating a support ticket. Our Support Team will send you a response within one working day.

  • If you don't have a MakerCare Service plan yet and wish to purchase one please contact our sales team or go directly to the product pages here to purchase a plan.

Manufacturer Support pages

Our Partners UltiMaker, Formlabs and Raise3D have excellent support page where you can find a information about machine usage, maintenance and troubleshooting. So if you don't have a MakerCare Service Plan and your issue is not warranty related, please look there for support:

oTHER

Do you have a non sales or support related question? Contact us at:

  • T: +31 85 018 7407 

  • M: info@makerpoint.nl